Lead AI Consultant with 8 years of experience delivering AI transformation programs for insurance, government, healthcare, and telecom organizations. Expertise includes Natural Language Processing, Generative AI, Responsible AI, intelligent document processing, conversational AI, and enterprise automation. Experienced in translating business requirements into scalable AI solutions while establishing governance, security, and deployment best practices.
Expertise & skills
Selected projects
Citizen Service Virtual Assistant
Delivered an enterprise-grade AI solution focused on automation, intelligent decision support, and scalable cloud deployment.
- Designed multilingual chatbot
- Integrated government knowledge base
- Implemented RAG search
- Built secure APIs
- Improved self-service resolution
Claims Document Intelligence
Delivered an enterprise-grade AI solution focused on automation, intelligent decision support, and scalable cloud deployment.
- Automated claim document extraction
- Built NLP classification pipeline
- Generated claim summaries
- Integrated workflow automation
Enterprise Email Intelligence
Delivered an enterprise-grade AI solution focused on automation, intelligent decision support, and scalable cloud deployment.
- Classified inbound emails
- Automated routing
- Generated AI responses
- Integrated CRM and ticketing
Compliance Monitoring Platform
Delivered an enterprise-grade AI solution focused on automation, intelligent decision support, and scalable cloud deployment.
- Built policy validation engine
- Implemented AI risk scoring
- Generated compliance reports
- Created audit dashboards
Responsible AI Governance Framework
Delivered an enterprise-grade AI solution focused on automation, intelligent decision support, and scalable cloud deployment.
- Defined AI governance standards
- Implemented prompt safeguards
- Built evaluation metrics
- Created monitoring dashboards
Core competencies
Certifications
- Microsoft Certified: Azure AI Engineer Associate
- AWS Certified AI Practitioner
- IBM AI Engineering Professional Certificate
- Professional Certificate in Natural Language Processing
- Generative AI for Enterprise Applications
Education
Bachelor of Engineering (Computer Engineering)
Charotar University of Science and Technology
Achievements
- Delivered 20+ AI consulting engagements
- Reduced document processing effort by 75%
- Improved chatbot resolution rates by 45%
- Established Responsible AI governance for enterprise deployments
- Led AI discovery workshops and architecture assessments
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