AI professional with 8 years of experience delivering enterprise Generative AI, Agentic AI, LLM, RAG, AI Automation, and intelligent workflow solutions. Experienced in designing AI copilots, knowledge assistants, autonomous agent ecosystems, and scalable cloud-native AI platforms for BFSI, Insurance, Telecom, and Public Sector organizations.
Expertise & skills
Selected projects
Enterprise AI Copilot Platform
Built an enterprise AI copilot enabling employees to search documents, generate reports, summarize meetings, and automate repetitive tasks.
- Designed RAG architecture
- Implemented multi-agent workflows
- Integrated enterprise knowledge bases
- Built secure FastAPI services
- Optimized prompt engineering
Insurance Underwriting AI Assistant
Developed an AI assistant for underwriting teams to analyze submissions, summarize documents, and recommend underwriting decisions.
- Built document ingestion pipeline
- Implemented semantic search
- Integrated Azure OpenAI
- Developed approval workflow APIs
Contract Intelligence Platform
Created an AI platform for reviewing contracts, identifying risks, and generating executive summaries.
- LLM-powered clause extraction
- Risk scoring engine
- Automated document comparison
- Audit-ready reporting
Telecom Customer Resolution Agent
Built autonomous AI agents to resolve billing, service, and technical support requests.
- Conversation orchestration
- Intent detection
- Knowledge retrieval
- CRM integration
AI Workflow Automation Hub
Developed AI-powered workflow automation platform integrating ERP, CRM, email, and ticketing systems.
- Designed automation pipelines
- Built API integrations
- Created monitoring dashboards
- Improved operational efficiency
Core competencies
Certifications
- Microsoft Certified: Azure AI Engineer Associate
- AWS Certified Machine Learning – Specialty
- Generative AI with Large Language Models
- Professional Certificate in MLOps
- LangChain for LLM Application Development
Education
Bachelor of Engineering (Information Technology)
Dharmsinh Desai University
Achievements
- Delivered 30+ enterprise AI transformation initiatives
- Reduced manual document review effort by 80%
- Designed AI platforms supporting over 1 million annual interactions
- Improved response quality through advanced RAG implementations
- Established AI development standards and reusable accelerator frameworks
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