Experienced Duck Creek Developer with over 10 years of expertise in designing, configuring, customizing, and implementing Duck Creek Policy, Billing, and Claims solutions for Property & Casualty insurance carriers. Strong experience in Duck Creek Author, Express, Product Studio, Rating, Manuscripts, and TransACT integration. Proven ability to modernize insurance platforms, automate underwriting workflows, optimize policy administration systems, and integrate enterprise applications using REST APIs and .NET technologies. Adept at delivering scalable insurance solutions across Personal and Commercial Lines while collaborating with business stakeholders, architects, QA teams, and offshore development teams in Agile environments.

Expertise & skills

Duck Creek Technologies

Duck Creek PolicyDuck Creek BillingDuck Creek ClaimsDuck Creek AuthorDuck Creek ExpressDuck Creek Product StudioDuck Creek RatingDuck Creek FormsDuck Creek ManuscriptsTransACT Integration

Programming Languages

C#.NETASP.NET MVC

Web Technologies

HTML5CSS3JavaScriptjQueryXMLXSLT

Database

SQL ServerOracle

Integration

REST APIsSOAPJSONXML

Tools

Visual StudioAzure DevOpsGitTFSJiraPostman

Methodologies

Agile / ScrumWaterfall

Selected projects

Personal Auto Insurance Platform Modernization

Developed a next-generation Duck Creek Policy solution for a leading Property & Casualty insurer to modernize Personal Auto insurance operations.

Responsibilities

Configured Duck Creek Policy for Personal Auto products.
Developed rating logic using Product Studio.
Built underwriting rules and eligibility validations.
Customized policy transactions and endorsements.
Developed XML/XSLT-based document templates.
Integrated third-party VIN and Driver History services.
Supported SIT, UAT, and production deployment.
Resolved production issues and improved application performance.

Environment · Duck Creek Policy, Duck Creek Author, Product Studio, C#, SQL Server, XML, XSLT, Azure DevOps

Commercial Property Insurance Transformation

Implemented a Commercial Property insurance platform supporting configurable products, rating models, underwriting workflows, and policy issuance.

Responsibilities

Configured Commercial Property products.
Developed premium calculation logic.
Customized forms and documents.
Configured underwriting referrals.
Integrated inspection services.
Enhanced policy issuance workflows.
Participated in production deployments.

Environment · Duck Creek Policy, Duck Creek Author, Product Studio, C#, SQL Server, REST APIs

Enterprise Billing Modernization

Implemented billing enhancements supporting payment plans, commission calculations, and reconciliation.

Responsibilities

Configured Duck Creek Billing.
Developed installment scheduling.
Customized commission rules.
Integrated payment gateway services.
Automated reconciliation.
Optimized billing performance.
Supported legacy migration.

Environment · Duck Creek Billing, C#, SQL Server, REST APIs, Azure DevOps

Claims Processing Automation

Enhanced Duck Creek Claims for FNOL, reserve management, approvals, and settlements.

Responsibilities

Customized claims workflows.
Developed reserve logic.
Automated payment approvals.
Integrated document generation.
Configured notifications.
Supported deployments.
Optimized processing efficiency.

Environment · Duck Creek Claims, C#, SQL Server, XML, REST APIs

Multi-State Homeowners Insurance Implementation

Configured a Homeowners insurance solution supporting multiple states.

Responsibilities

Configured state-specific products.
Developed rating algorithms.
Built underwriting rules.
Customized forms and manuscripts.
Implemented policy issuance workflows.
Supported releases.
Collaborated during UAT.

Environment · Duck Creek Policy, Duck Creek Author, Product Studio, C#, SQL Server, XML

Ways of working

Strong analytical and problem-solving abilitiesExcellent communication and stakeholder managementLeadership and team mentoringCross-functional collaborationClient interaction and requirement gatheringAgile and Scrum team collaborationTime management and task prioritizationDecision-making under pressureAdaptability to evolving business requirementsAttention to detail and quality-focused deliveryKnowledge sharing and technical mentoringConflict resolution and interpersonal skillsPresentation and documentation skillsOwnership and accountabilityContinuous learning and innovation mindset