AI Automation Engineer with 2 years of experience building intelligent workflow automation solutions using Generative AI, AI agents, Python, LangGraph, CrewAI, FastAPI, and Microsoft Azure. Experienced in automating document processing, email handling, customer support, and business workflows by integrating LLMs with enterprise systems.
Expertise & skills
Selected projects
AI Email Automation Assistant
Built an AI solution that classifies incoming emails, drafts responses, and routes requests automatically.
- Integrated LLM APIs for email understanding.
- Designed prompt templates for response generation.
- Created FastAPI services.
- Integrated SMTP and REST APIs.
- Implemented workflow logging.
Invoice Processing Automation
Developed an AI workflow for extracting invoice data and validating business rules.
- Processed PDF invoices using OCR.
- Validated extracted fields.
- Automated approval workflows.
- Integrated database storage.
- Reduced manual processing effort.
HR Employee Onboarding Assistant
Built an AI assistant to automate onboarding tasks and answer employee queries.
- Designed conversational workflows.
- Integrated HR knowledge base.
- Generated onboarding documents.
- Implemented multilingual support.
- Performed testing and optimization.
AI Ticket Routing System
Created an intelligent support ticket classification platform.
- Classified support tickets using LLMs.
- Assigned tickets automatically.
- Generated issue summaries.
- Integrated notification APIs.
- Improved routing accuracy.
Ways of working
Certifications
- Microsoft Certified: Azure AI Fundamentals (AI-900)
- Microsoft Certified: Azure Fundamentals (AZ-900)
- Generative AI Fundamentals
- Python Automation Essentials
Education
- 2024
Master of Technology (M.Tech.) – Artificial Intelligence
Gujarat Technological University (GTU)
- 2022
Bachelor of Engineering (B.E.) – Computer Engineering
Gujarat Technological University (GTU)
Achievements
- Developed AI-powered workflow automation solutions.
- Integrated LLMs with enterprise business processes.
- Built scalable automation APIs using FastAPI.
- Improved operational efficiency through AI automation.
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